Crossroads Auto Rental building front photo outside

About our car rental company

We are a locally owned car rental company in Alpena, serving the surrounding areas and our local airport. 

Our doors opened in 2016 and we’re proud to have served Northern Michigan’s rental car needs ever since. 

Whether you need a rental for business or personal use, we’ve got you covered. 

Quality Service

We prioritize customer satisfaction and provide top-notch service to ensure a quick and smooth rental experience.

Variety of Vehicles

From midsize cars to SUVs, we offer a diverse range of vehicles to meet your specific rental needs.

Reliable Rentals

Your go-to choice for reliable auto rentals in Alpena and beyond.

Rent After an Accident

We make it easy to manage your insurance needs by offering direct billing to your insurance company. Our streamlined process ensures a hassle-free experience for you.

 

Direct Bill Insurance

For your convenience, we can directly bill your insurance company for your rental vehicle. 

*Michigan State Law requires you to have Minimum Liability Coverage to be behind the wheel of a vehicle in the state of MI.

*You can use your own Collision Coverage, so long as it covers the rental in the event of an accident, or you can purchase coverage from the rental company.

Details are important!

Please have all of the following information ready before you call:

1. Drivers License 

2. Proof of Liability Insurance clearly displaying:

  • Insurance Company Name
  • Policy Number
  • Claim Number
  • Your Agent’s Name
  • Your Agent’s Phone Number
  • Deductibles

3. Proof of Collision coverage (if not purchasing it from us) clearly displaying:

  • Insurance Company Name
  • Policy Number
  • Claim Number
  • Your Agent’s Name
  • Your Agent’s Phone Number
  • Deductibles

We are committed to making your rental experience as smooth and convenient as possible. Having all of  these items on hand prior to calling will allow us to process your rental, and streamline the process. 

Company Policies

To help make your rental experience more enjoyable, we ask that you review these few rules.

  1. Please return at proper time. A one hour grace period is allowed at the end of each rental; each hour past the grace period will be calculated at¼ day.

  2. Return the vehicle In clean condition. An extra charge will be collected for vehicles returned if the interior/exterior is dirty at the rate of $150.00 There is NO SMOKING or PETS allowed in the rental vehicles. Any signs of such (ex. ashes, odor, pet hair etc.) will result in a $150.00 violation fee.

  3. Return the vehicle with the same amount of fuel as when you picked it up. A fuel service charge of $2.50 per gallon plus market price per gallon will be added If it is returned with less fuel than when It departed.

  4. In case of an accident, CALL THE POLICE, we need to have an accident report. Then CALL your insurance company and us immediately (989-340-0941).

  5. Keeping fluid levels full when renting is the renter’s responsibility.

  6. Only drivers listed on the rental agreement are allowed to drive the vehicle

  7. Vehicles taken out of mileage radius stated on the agreement must be returned by the renter at renter’s expense regardless of mechanical repairs. We will get repairs taken care of as quickly as possible, but do not offer any compensation for down-time.

  8. We will do a vehicle replacement whenever possible, but do not guarantee one. Replacement depends on availability and location.

  9. The undersigned understands and agrees that vehicles returned and left on the premises after rental department business hours, remain the responsibility of the renter. Condition of the vehicle will be determined during regular hours and renter is financially responsible for any discrepancies as noted by the rental company.

No Collision coverage? No problem. 

We offer Renter’s Collision Coverage. 

Let's Spark a Conversation

We're ready to help

Contact Us

Ready to book? Contact us now:

Contact Call Us: (989) 340-0941

Business hours: M-F 9am-5pm

No matter where you’re coming from, please stop in to see us and pick up your next rental.

We’re committed to providing our customers with the best rental experience possible.

© 2024 Crossroads Auto Rental LLC, All rights reserved 

  • Posen
  • Hillman
  • Harrisville
  • Curran
  • Rogers City
  • Fairview
  • Atlanta
  • Mio
  • Oscoda
  • Lewiston
  • Onaway
  • Glennie
  • East Tawas
  • And beyond

Contact Us